New and Improved Features
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- PMP-83012 : Allow single root cause selection from the picklistPMP-87104 : Capture employees who are part of the Investigation team but not users of the system
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Configurable: No
- Title: NA
- Public/Private: NA
- Default: NA
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Configurable: No
Title: NA
Public/Private: NA
Default: NA
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Configurable: No
- Title: NA
- Public/Private: NA
- Default: NA
Existing System:
- The 'Lessons Learned Details' link is shown in a disable mode on the 'Investigation Summary' screen even if the user doesn't have the 'View Lessons Learned' permissions. This creates confusion for the end user.
Purpose:
- Drive the entire Lessons Learned functionality on the basis of Investigation configurations
Enhanced System:
- The entire functionality should be driven based on 'Investigation Requirement Configuration' i.e. only if Lessons Learned Statement is configured for an Incident Type then other parts of the functionality (i.e. Lessons Learned Detail link on the Summary screen, Lesson Learned Menu item and Lessons Learned Permission section) should be visible in the system.
Impacts: No impacts
Screenshot 1: Complete 'Lessons Learned Statement' marked as 'Not Applicable'
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Configurable: No
- Title: NA
- Public/Private: NA
- Default: NA
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Configurable: Yes
Title: Single Root Cause Selection
Public/Private: Public
Default: No
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*Note: Multiple root cause will not be shown in this section.
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Configurable: Yes
- Title: To display the additional team picklist
- Public/Private: Private
- Default: No
Existing System:
- Investigation responsibilities can be assigned using the 'Responsible Team' field (in the Investigation Responsibility screen) which allows to select a list of users of the system. If the investigation team members are not the users of the system then their names cannot be captured.
- There are cases where certain employees also contribute to the investigation, and they are part of Investigation team, but they are not system users.
Purpose:
- To capture names of all the employees involved in the investigation process
Enhanced System:
- A new auto-complete picklist field - ‘Additional Team’ has been added in the ‘Investigation Responsibility’ screen.
- ‘Additional Team’ field details:
- Allows multiple selection
- Has Show/Hide configuration
- Non-mandatory for saving
Names of ‘Additional Team’ members will be displayed in the 'Incident Summary' and 'Email Incident Summary' Reports
Impacts: Cognos
Screenshot 1: 'Additional Team' has been added between 'Responsible Team' and 'Target Completion Date'
Screenshot 2: 'Additional Team' field in the Summary Reports