`

New and Improved Features

Product Level Change

• PMP-89443 - CAPA escalation set up at the corporate level
• PMP-94008 - Task management location assignment improvisation
• PMP-94062 - As an end user, I want a custom date range filter value in the action items by status widget
• PMP-93927 - As an end user, I want a custom date range filter value in the action item on the time closure rate widget
• PMP-93925 - As an end user, I want a custom date range filter value in the action Items by module widget

Configurable

Anchor
PMP-89443 PMP-89443

PMP-89443 - CAPA escalation set up at the corporate level

Configurable: Yes

• Title: 
• Public/Private: 
• Default:

Existing System: 

• No option to set the a company-wide CAPA escalation process

...

• Company-wide CAPA escalation process to maintain uniformity of escalationescalations
• To ensure a transparent and effective CAPA escalation process

Enhanced System:

• Provided the option Option to set CAPA escalations at the corporate level
• Option to set escalations based on reminder or alert
• Option to set escalations based on module(s), single individual or multiple modules
• Option to set escalations for the owner(s), supervisor(s), or supervisor's supervisor.
• Option to set escalations for a particular or multiple group of usersgroups
• Option to set escalations for specific users
• Option to set escalations for external users not part of the application or organization 
• Summary email based on the recipients, instead of individual emails.
• Configuration to consider the number of days dueCAPAs for due CAPA notification.
  • e.g. The organization has due CAPAs for more than 90 days, but it wants to send the notification only for CAPAs due in30 in 30 days
• Configuration to consider the number of days for overdue CAPAs for CAPA notification.
  • e.g. The organization has overdue CAPAs for more than 90 days, but it wants to send the notification only for CAPAs overdue for 30 days

e.g.Escalation Sample Use Cases:

Use case of a corporate-level escalation. 

...

To achieve the above use cases, three escalation setups can be set, as below

• A reminder escalation is set with  with Type as Reminder, First Reminder Date as 5 days, Modules as required, Notify Owner as Yes
• A reminder escalation is set with  with Type as Reminder, First Reminder Date as 3 days, Modules as required, Notify Supervisor as Yes
• A reminder escalation is set with  with Type as Reminder, First Reminder Date as 0 days, Modules as required, Notify Supervisor's Supervisor as Yes, Notify Group as required

...

Note: Make use of the configuration for the number of days the email engine will consider for due and overdue notifications. This will reduce the risk of Email flooding, if the customer has more due or overdue CAPAs.

Back to top

Anchor
PMP-89452 PMP-89452

PPMP-94008 - Task management location assignment improvisation

Configurable: No

• Title: NA
• Public/Private: NA
• Default: NA

Existing System: 

• Allows creation of a task with Draft status for all the selected locations, this leads to navigating to each location to approve the task individually. 
• Can't select owners or groups based on the locations selected to create the task. 

...

Impacts: No Impact

Back to top

Anchor
PMP-94062 PMP-94062

PMP-94062 - As an end user, I want a custom date range filter value in the action items by status widget

Anchor
PMP-93927 PMP-93927

PMP-93927 - As an end user, I want a custom date range filter value in the action item on the time closure rate widget

Anchor
PMP-93925 PMP-93925

PMP-93925 - As an end user, I want a custom date range filter value in the action Items by module widget

Configurable: No

• Title: NA
• Public/Private: NA
• Default: NA

Existing System: 

• There is no option to select a filter with a custom range of date

...