New and Improved Features 

Configurable

• PMP-92257: Add a new field Vehicle Incident Types
• PMP-92525: Add a new KPI to the Vehicle Incident Metrics
• PMP-93463: Confidential Incident

Product Level Change

• No items

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PMP-92257 PMP-92257

PMP-92257:  Add a new field Vehicle Incident Types

Configurable: Yes

• Title: Enable Vehicle Incident Type
• Public/Private: Private
• Default: No

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Impacts: Mobile, Application Reports, RC, Outbound API, Cognos

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PMP-92525 PMP-92525

PMP-92525:  Add a new KPI to the Vehicle Incident Metrics

Configurable: Yes

• Title: Display Vehicle Accident Rate KPI
• Public/Private: Public
• Default: No

Existing System: 

• The Vehicle Incident Metrics doesn't capture the 'Vehicle Accident Rate'.

Purpose: 

• Add a new KPI 'Vehicle Accident Rate' to the 'Vehicle Incident Metrics'.

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Impacts: Outbound API, Cognos

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PMP-93463 PMP-93463

PMP-93463: Confidential Incident

Configurable: Yes

• Title: Enable Confidential Incident Feature
• Public/Private: Private
• Default: Yes

Existing System: 

• Does not have the feature to hide any incident that requires privacy. So such type of incidents are deleted from the system (if already reported) and managed elsewhere to avoid disclosure.

Purpose: 

• Introduce a new feature so as to maintain the Confidential Incidents in the application with limited access to some authorized users.

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• An Incident can be categorized as confidential at any stage in the Incident workflow (Example: During Incident Reporting, Incident Detail Report is completed, Investigation is in progress or completed, etc.).

'Record Level Security' permission

• When the Custom Setting for this feature is turned ON, a new permission 'Record Level Security' will be shown in the Permission screen.
• Users having this permission will be able to see the 'Confidentiality Details' section in the Reporting screen.

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Incident Reporting screen 

• A new section 'Confidentiality Details' will be shown in the Reporting screen if user has the 'Record Level Security' permission.
• This section will have two fields:
  • Would you like to make this incident confidential?
  • Authorized Team

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• If the user selects 'Yes' then it will throw a confirmation alert as shown below.

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• Clicking on the 'Ok' button in the confirmation alert will close the popup and display the 'Authorized Team' field (with the logged in user name by default).

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New Notification for Confidential Incident

• An immediate notification will be sent to the authorized users when an incident is made confidential.

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Manage Incident List Screen

 Authorized Users:

• 'Incident ID' link remains enabled with complete data shown in all the columns of the grid.
• Authorized users will be able to delete a confidential incident if they have the required delete permission.

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 Unauthorized Users:

• 'Incident ID' link will be disabled.
• 'Incident Title' will be masked with text 'Confidential'.
• Data in all the other columns will be hidden.
• Unauthorized users cannot delete the confidential incident record even if they have the delete permission.    

Impacts: Mobile, Application Reports, RC, Cognos, Outbound API

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