New and Improved Features
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Configurable: Yes
- Title: Enable Vehicle Incident Type
- Public/Private: Private
- Default: No
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- A new field 'Vehicle Incident type' will be added in the Reporting screen.
- It will be a dropdown field and the values can be configured from the Module Setup.
- This field will be mandatory/optional based on the Custom Setting.
Module Setup
Incident Detail Report Notification Template
- 'Vehicle Incident Types' lookup to be added Type' field should be shown in the Incident Detail Report Notification template under the 'Vehicle Accident Lookup Values'.
- This lookup will be shown only when the configuration to show the field - 'Vehicle Incident Type' (in the reporting screen) is turned 'ON'.
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- General Details' section when the Custom Setting is turned ON.
Claim Form
- 'Vehicle Incident Type' field should be shown in the Claim Form (under the 'Incident Details' section) when the Custom Setting is turned ON.
Incident Detail Report Notification Template
- 'Vehicle Incident Type' field should be shown in the Incident Detail Report Notification template under the 'General Details' section when the Custom Setting is turned ON.
Module Setup
- 'Incident Types' lookup to be added under the 'Vehicle Accident Lookup Values'.
- This lookup will be shown only when the configuration to show the field - 'Vehicle Incident Type' (in the reporting screen) is turned 'ON'.
Impacts: Mobile, Application Reports, RC, Cognos, Outbound API
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Configurable: Yes
- Title: Display Vehicle Accident Rate KPI
- Public/Private: Public
- Default: No
Existing System:
- The Vehicle Incident Metrics doesn't capture the 'Vehicle Accident Rate'.
Purpose:
- Add a new KPI 'Vehicle Accident Rate' to the 'Vehicle Incident Metrics'.
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Impacts: Outbound API, Cognos
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Configurable: Yes
- Title: Enable Confidential Incident Feature
- Public/Private: Private
- Default: Yes
Existing System:
- Does not have the feature to hide any incident that requires privacy. So such type of incidents are deleted from the system (if already reported) and managed elsewhere to avoid disclosure.
Purpose:
- Introduce a new feature so as to maintain the Confidential Incidents in the application with limited access to some authorized users.
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- An Incident can be categorized as confidential at any stage in the Incident workflow (Example: During Incident Reporting, Incident Detail Report is completed, Investigation is in progress or completed, etc.).
'Record Level Security' permission
- When the Custom Setting for this feature is turned ON, a new permission 'Record Level Security' will be shown in the Permission screen.
- Users having this permission will be able to see the 'Confidentiality Details' section in the Reporting screen.
Incident Reporting screen
- A new section 'Confidentiality Details' will be shown in the Reporting screen if user has the 'Record Level Security' permission.
- This section will have two fields:
- Would you like to make this incident confidential?
- Authorized Team
- If the user selects 'Yes' then it will throw a confirmation alert as shown below.
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- Clicking on the 'Ok' button in the confirmation alert will close the popup and display the 'Authorized Team' field (with the logged in user name by default).
New Notification for Confidential Incident
- An immediate notification will be sent to the authorized users when an incident is made confidential.
Manage Incident List Screen
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Impacts: Mobile, Application Reports, RC, Cognos, Outbound API