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Step-by-step Instructions:
A. 'Record Level Security' permission
- When the Custom Setting (Private Key) for this feature is turned 'ON', a new permission 'Record Level Security' will be shown in the Permission screen. Users having this permission will be able to see the 'Confidentiality Details' section in the Reporting screen.
B. Incident Reporting
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- Would you like to make this incident confidential?
- Authorized Team
3. If 'Yes' option is selected then it will throw a confirmation alert as shown below.
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C. New Notification for Confidential Incident
5. An immediate notification will be sent to the authorized users when an incident is made confidential.
D. Manage Incident List
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