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This document will demonstrate how to create an incident record, definitions of the available incident types and the components for each incident type.

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Incident ComponentsDescriptionNear MissInjury/ IllnessVehicleEnvironmentalProperty DamageGeneral Liability
Incident Details

The Incident Details screen is the first screen that contains general information (i.e. – Who, What, When, and Where) about an incident. 

Once completed the additional components for an incident become available for editing.

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Investigate

Each incident type allows you to conduct an investigation of the incident that took place.  

There are four (4) sections included within the investigation:

  • Investigation Details – contains a list of tailored investigation questions.
  • Contributing Factors – contains a pick list of contributing factors.
  • 5 Why? Methodology – allows users to conduct a 5 why analysis on one or more contributing factors.
  • Root Cause Analysis – contains a pick list of root causes.
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Case Management

Case Management allows users to manage the classification of an injury/illness incident.


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ClaimsThe Claim Section allows users to submit a claim to their Third Party Administrator (TPA) directly from our system.
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Reportability & Chargeability


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Communication Log

The Communication Log allows users to track information communicated to non-company individuals, outside agencies, the media etc.


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Legal Notice

The Legal Notice allows users to record information for legal actions, such as notice date, plaintiff name, plaintiff council, company council, etc.


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Cost

The Cost Section allows users to track estimated and actual costs. 

*Workers’ Compensation is not captured in this section, because Workers’ Compensation costs are captured in the Claims section.



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Action Items

Action Items allow users the ability to manage Corrective and Preventative actions that have been created due to an incident involving an employee or an incident that occurred at the facility. 

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Management Review

A supervisor or manager can review completed Corrective and or Preventative Actions 

Verify if the action items will be sufficient or if new action items are needed. 

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AttachmentsOnce an incident has been saved within the system, users have the ability to upload attachments.XXXXXX


Info
titleNote

Wage fields should accept decimal values in Incident reporting screen and Claims screen

  • Current Weekly Wage
    • Will accept decimals up to 2 places
  • Hourly Wage
    • Will accept decimals up to 2 places
  • Hours Worked per Week
    • Will accept decimals up to 2 places
    • Validation: Should not accept more than 168 Hours
  • Hours Worked per Day
    • Hours worked Per Day is text box in Incident and reporting claim screen where as in Employee Management it is Drop down and max value it accept 24 - 
    • Change the field to drop down with values from 1 - 24
  • Days Worked per week
    • Days worked Per Week is text box in Incident and reporting claim screen where as in Employee Management it is Pick list and max value it accepts is 7 - 
    • Change the field to drop down with values from 1-7
  • Number of dependants
    • Number of Dependents is a text box in Incident and reporting claim screen where as in Employee Management it is drop down and it accept only max of 10 number value - 
    • Change the field to a drop down with values from 0 - 10



Info
title18.3 Update
  • CAPA Completion date field is Mandatory in incident Reporting Screen. So that users cannot save the CAPA without completion date.

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