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titleNext Step

Once the user selects the type of Incident, the Incident details screen updates with questions based on the selected Incident Type(s).


Available Incident Types 

Incident TypesTypeDefinitionsDescriptionHow to
Near MissIn this case the incident did not happen but had the potential of happening.Reporting a Near Miss Incident
Injury/Illness

Actual injury or illness of any personnel (employee, supervised contractor, unsupervised contractor or visitor) is a case of Injury illness.

Reporting a Injury/Illness Incident
Environmental

Any Incident which results in damages to the internal or external environment of the company can be termed as an environmental incident. (i.e., Damage consists of damage to “Air” “Water” or “Soil”.

Create Environmental Incident
 Vehicle

Any incident that involves the accident of any vehicle (i.e., Accident on the highway or in the parking lot using a company car, truck, or van).

Create Vehicle Accident Incident
Property Damage 

Any damage or destruction caused to public or private property either by a person who is not its owner or by natural phenomena. (i.e. wall collapsed, leaking roof or broken window).

Create Property Damage Incident
General LiabilityA company safeguard against 3rd party claims arising from damage or injury during their company visit or employee job duties. (i.e., loss of company property resulting from theft, accident etc.)Create General Liability Incident
Combined

Incident in which two or more of the following has occurred and need to be reported:  Injury/Illness, Environmental, Property Damage or Vehicle.

NOTE: Near Miss and General Liability incidents cannot be combined with other incident types.

Create Combined Incident

Incident Components

The incident components available for each incident type are shown in the table below.

Incident ComponentsDescriptionNear MissInjury/ IllnessVehicleEnvironmentalProperty DamageGeneral Liability
Incident Details

The Incident Details screen is the first screen that contains general information (i.e. – Who, What, When, and Where) about an incident. 

Once completed the additional components for an incident become available for editing.

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Investigate

Each incident type allows you to conduct an investigation of the incident that took place.  

There are four (4) sections included within the investigation:

  • Investigation Details – contains a list of tailored investigation questions.
  • Contributing Factors – contains a pick list of contributing factors.
  • 5 Why? Methodology – allows users to conduct a 5 why analysis on one or more contributing factors.
  • Root Cause Analysis – contains a pick list of root causes.
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Case Management

Case Management allows users to manage the classification of an injury/illness incident.


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ClaimsThe Claim Section allows users to submit a claim to their Third Party Administrator (TPA) directly from our system.
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Reportability & Chargeability
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Communication Log

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Legal Notice

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Cost


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Action Items
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Management Review
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Attachments
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