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This document will provide users with steps on updating the case status in Case Management. 

Step by step Instructions: 


  1. Click on the "Modules" Icon.
  2. Click on the "Incident Management" Menu  Menu Item.
  3. Click on the "Case Management" Menu Item.

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  2. Click on the Case Number

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  1. .

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  1. Select the required

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  1. Case Status

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  1. , from the Classification Of Case screen.

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  1. Click on the

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  1. Save

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  1.  button.

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