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Rohith Natram

Devi Bejugam

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Step-by-step Instructions:

  1. Click on  the Modules  Icon.
  2. Click on  the Incident Management menu item Menu Item.
  3. Click on  the Manage Incident Reports menu item Menu Item.
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    Click on the incident ID.
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    In Investigate section, Click on the Investigation Questions. 
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  4. Select the Incident from the Incident List.

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  5. In Investigation Section. Click on the Incomplete hyperlink near Investigation Questions.

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  6. Complete all the fields and Click on the Save button.
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Info
title21.3 Update

A new feature to capture and share Lessons Learned from an Incident to other Facilities:

  • This section will be a configurable section as part of the Investigation where users can note down lessons learned points
  • Has a new link in Incident Summary Dashboard to access the Lessons Learned detail screen. The link will be accessible when the below criteria are met:
    1. If Investigation is required - Investigation Section is complete and Lessons Learned Statement is Complete
    2. If Investigation is optional - Lessons Learned Statement is CompleteHas a way to generate Lessons Learned report in PDF format
  • Has option to share the report via email (controlled through permission) to a large audience i.e. Share by Role, Group, or Location
  • New permissions are introduced (View, Edit, and Share)

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Info
title20.2 Updates

In 20.2 the investigation section has been redesigned. Please find the link below :

Combine the CF, 5 WHYs, root cause analysis and CAPA into one screen


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