New and Improved Features 

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Configurable

• PMP-92257: Add Addition of a new field Vehicle Incident Types
• PMP-92525: Add ddition of a new KPI to the Vehicle Incident Metrics
• PMP-93463: Confidential Incident

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PMP-92257 PMP-92257

PMP-92257: 

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Addition of a new field Vehicle Incident Type

Configurable: Yes

• Title: Enable Vehicle Incident Type
• Public/Private: Private
• Default: No

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• Doesn't have a field to classify the Vehicle Incident Typesub-type.

Purpose: 

• Add a new field Vehicle Incident Type to the Reporting screen and Vehicle Claim form.

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Impacts: Mobile, Reports, RC, Cognos, Outbound API

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PMP-92525 PMP-92525

PMP-92525: 

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Addition of a new KPI to the Vehicle Incident Metrics

Configurable: Yes

• Title: Display Vehicle Accident Rate KPI
• Public/Private: Public
• Default: No

Existing System: 

• The Vehicle Incident Metrics do not capture the 'Vehicle Accident Rate'.

Purpose: 

• Add a new KPI 'Vehicle Accident Rate' to the 'Vehicle Incident Metrics'.

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PMP-93463 PMP-93463

PMP-93463: Confidential Incident

Configurable: Yes

• Title: Enable Confidential Incident Feature
• Public/Private: Private Public
• Default: Yes

Existing System: 

• Does not have the feature to hide any incident that requires privacy. So such type of incidents are deleted from the system (if already reported) and managed elsewhere to avoid disclosure.

Purpose: 

• Introduce a new feature so as to maintain the Confidential Incidents in the application with limited access to the authorized users.

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• An Incident can be categorized as confidential at any stage in the Incident workflow (Example: During Incident Reporting, Incident Detail Report is completed, Investigation is in progress or completed, etc.).

'Record Level Security' permission

• When the Custom Setting for this feature is turned ON, a new permission 'Record Level Security' will be shown in the Permission screen.
• Users having this permission will be able to see the 'Confidentiality Details' section in the Reporting screen.

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Incident Reporting screen 

• A new section 'Confidentiality Details' will be shown in the Reporting screen if user has the 'Record Level Security' permission.
• This section will have two fields:
  • Would you like to make this incident confidential?
  • Authorized Team

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• If the user selects 'Yes' then it will throw a confirmation alert as shown below.

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• Clicking on the 'Ok' button in the confirmation alert will close the popup and display the 'Authorized Team' field (with the logged in user name by default).

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New Notification for Confidential Incident

• An immediate notification will be sent to the authorized users when an incident is made confidential.

Manage Incident List Screen

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• 'Case Number' link will be disabled.
• 'Incident Title' will be masked with text 'Confidential'.
• 'Date Occurred' column will show the details.

*Note: Every other List screens like - Lessons Learned, Claim List, Management review, etc. has similar implementation wherein the Authorized users will be able to see the complete set of data and the Unauthorized users                       will be able to see the record in the list screen but most of the data will be either blank or masked as 'Confidential'.

Action Item List Screen

Authorized Users and Unauthorized Users:

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• No changes have been implemented for any of the Regulatory Reports like OSHA, MSHA, IR Forms, etc.

Report Central

• Confidential Incident record(s) will be hidden in Report Central.

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Insight

• Confidential Incident record(s) will be available in Insight. However, user can use a flag (Would you like to make this incident confidential) to filter the Confidential/Non-Confidential Incidents.

Outbound API

• Confidential Incident data will not be exported from the system.

Impacts: Mobile, Reports, RC, CognosInsight, Outbound API

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