This option is normally only available to the System Admin unless otherwise specified.
The help menu allows users access to the following items:
- Report Ticket/View Status
- System Administrator Details
- Browser Compatibility File
- Quick Start Guide
- Resources
- Take a Survey
- Switch between Classic View or the New User Interface
- ProcessMAP Help Site
- ProcessMAP Online Privacy Policy
- Build Release Version
...
| Report Ticket/View Status | Selecting the Report Ticket/View Status will allow users to report an issue via the ticket management system or view the status of their ticket. This is only available for system administrators. All other users should contact their system administrator if they have an issue that needs to be reported. |
System Administrator Details | The System Administrator Details provides users with the contact information for their System Administrator at their Company. |
Browser Compatibility
Users can access the Browser Compatibility file which contains information on which browsers will work with the ProcessMAP System.
Quick Start Guide
ProcessMAP Help Site | On-line help site with access to help guides, quick guides |
...
| , release notes, and videos for each module. |
Resources
Resources will open up a SharePoint site that contains client specific documentation that has been uploaded by the Company/ProcessMAP.
Tell us what you think...
The survey allows users to provide their feedback and/or suggestions for improvement on the New User Interface (Beta).
Switch to Classic View
Users can toggle between the Classic View and Beta View.
Step-by-step guide
ProcessMAP Online Privacy Policy | Provides access to document informing of our online privacy policy. |
Build Release Version | Provides the current build version company your ProcessMAP System is running on. |
Accessing the Help Menu
- Click the "?" located in the upper right
- Select the desired Help item
...
- Help menu item
- Version Number will be available.
Accessing the "Need Assistance" option.
The "Need Assistance" option can provide how to's and walk throughs for modules. Click on the option and ask a question or pick one of the available options.
The system can then walk you through the process.
