We can access the Status screen by going into the BBS Module Setup screen and clinking on the Status button.

Step-by-step guide

Add the steps involved:

1. Click on Setup.
2. Click on Module Setup.
3. Click on BBS Module. 
   
   
   
   
   
4. Click on Primary Reason hyperlink. The Primary Reason Category screen will appear.
   
   

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.