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(blue star) User Story

I would like to track all the tasks assigned to me and close them on or before time

👥 What am I doing now ?

I would have to note down on all my tasks on paper and make sure I set a reminder on my phone to make sure I am reminded of this task and I do not miss out on closing this on given due date.

📖 App Capabilities

  1. Have all the assigned Action items/Tasks in one page

  2. Reminder and Alerts to make sure task owner is notified before due date and after due date is passed in case action item is not closed

  3. Ability to verify completed Action items/Tasks

🤩 Niche Features

  1. Ability to search Orphan Action Items and transfer them to new owners

  2. Multiple Views to track action items on list screen or on a calendar view.

🚶‍♂️ Walkthroughs:

 Basic Walkthrough
  1. You can view your calendar by selecting one of the options, either select the Calendar shortcut on home page or click on the calendar icon on top pane.

  2. System would not land you on to calendar list screen which will list out all the actions items assigned to you and could also show action items assigned to other (based on your permission)

  3. Click on the Action Item Name link to open up the item, read through the action item details and scroll down to the Complete section and change status to “Complete” and fill action taken field and save the record.

  4. You can change completion date before saving in case there is a need

 Advanced Walkthrough

We would cover below topics in advanced walkthrough

  1. Various screens of Calendar

  2. Create Adhoc Action Items

  3. Set up Alerts and Reminders for Action Item

  4. Transferring Action Items

Exploring Various Screens of Calendar Module

List View : This the default screen you would land on when you access the module. It shall provide list of all the actions items for selected Location / Level based on your current user profile permissions (Self an Others action item)
Calendar View : This screen would show action items in a calendar.
Snapshot View : This screen gives you the counts of action items grouped in different dimensions.

Creating Adhoc Action Items

  1. We can create actions items from Calendar module, to do this, from the list view tab, click on New button

  2. Fill out the details such as Action Item title, Description, Due Date, Owner & Assigned by and Save it.

Setting Alert and/or Reminders for Action Items

  1. Open up newly created or an existing Action Item, scroll down to Alerts & Reminders, expand it and click on Add.

  2. Once you are in setup screen, select the type of notification you want to setup, Alert or Reminder

  3. Fill out the first date of Notification and how frequently some one should get notified, then select who needs to be notified and save it.

  4. Repeat all 3 Steps if you need to setup multiple alert/reminder patterns for same Action Item.

Transferring Action Items

  1. System provides multiple ways to transfer action items from owner to other, you can select “Transfer” button on the list screen.

  2. This would provide you 3 options

    1. Selected Action Items : Action Items that you have selected to be transferred to different owner

    2. All Filtered Action Items : All Action Items the list screen

    3. Owner Based Transfer : All Action Items of a particular owner due for transfer to other owner.

  3. Select the required option, fill out the new owner information and provide reason for transfer, then save it.

  4. Read through the other available options before saving in case you need customized transfer. For Instance, you need not need to have new owner receiving alerts/reminders anymore.

🔩 Field Details and Configurability

Section

Field Order

Field Name

Description

Field Type

Configurability

Field Values

Source

 

 

 

 

 

 

1

Source Id

This is Uniquely Generated ID which was generated for this CAPA Source

Text Box (Read Only)

 

Auto-populate

2

Source Title

Source Title(Ex:Event Title for Event Mgmt)

Text Box (Read Only)

 

Auto-populate

Create

 

 

 

 

 

 

 

Action Item ID

AutoGenerate

 

 

Auto-populate

1

Action Item Title

Name of the Action
Item

Text Box

 

500 Characters

2

Action Item Type

Specifies whether the
 Action Item is Corrective / Preventive/Other

Drop Down

 

Corrective Action, Preventative Action

3

Action Item Category 

Calendar Category
associated with the Action Item

Pick List

 

 

4

Reference/Citation

Reference to other Information

Text Box

 

500 Characters

5

Action Item Description

Description of the Action Item

Text Area

 

2000 Characters

6

Module Reference

Reference to other module

Text Box (Read only)

Supports Show/ Hide

Auto-populate

7

Action Item Priority 

Priority associated with the Action Item

Drop Down

 

Low, Medium, High

8

Action Item Due Date 

Due date of an Action Item

Date Picker 

 

 

9

Owners 

Owners associated with an Action Item

Pick List

 

 

10

Department

Department associated with an Action Item

Pick List

 

 

19

Notify Owners Immediately

Notify Owners Immediately associated with an Action Item

Check Box

 

 

20

Assigned By

Person who assigns the action item

Pick List

 

 

21

Verification Required

Whether Action Item required to verify before close

Check Box

 

 

22

Verify User

Who will verify the Action Item

Pick List

 

 

Complete

 

 

 

 

 

1

Action Item Status

Status of an Action Item

Drop Down

 

Open, Approve, Reject

2

Action Taken  

Action taken to complete/close

Text Area

Supports Mandatory/Non-Mandatory

2000 Characters

3

Action Item Completed By

Person who closed or completed action item

Pick List

 

 

4

Action Item Completed Date

Completed/Closed Date

Date Picker 

 

 

5

Due Date Extension

Specifies whether due date extension for an Action Item is needed or not

Check Box

 

 

6

Requested Due Date Extension *

Specifies due date for extension

Date Picker 

 

 

7

Reason for Due Date Extension*

Specifies the reason for due date extension

Text Area

 

2000 Characters

8

Due Date Extension Request Approved

Specifies the whether  due date extension request is approved or not

Pick List

 

 

9

Reason for not extending the Due Date

Specifies the reason for not extending due date 

Date Picker 

 

2000 Characters

Review/Verify

 

 

 

 

 

 

1

Verification Status

Verification Workflow

Drop Down

 

Open,
Closed,
Rejected

2

Verification Performed

Specifies whether action item
is performed offsite/onsite

Drop Down

 

 

3

Onsite When

Specifies whether the verification done at onsite is during/after audit

Drop Down

 

 

4

Verification Comments

Verification comments
if any

Text Area

 

2000 Characters

5

Verified By *

Name of the person
who verifies the action item

Pick List

 

 

6

Verification Date *

Verification date of an Action Item

Date Picker 

 

 

Cost

 

 

 

 

Supports Show/ Hide

 

1

Capital Expenditure Involved

Specifies whether there is any capital expenditure involved or not

Radio Button

 

 

2

Approximate Cost

Specifies the approximate cost associated with an action item

Text Box

 

 

3

Estimated Budget

Specifies the budget associated with an action item

Text Box

 

 

4

Actual Costs

Specifies the actual cost associated with an action item

Text Box

 

 

 

 

 

 

 

 

Alert & Reminder

 

 

 

 

 

 

1

Type

Specifies whether Alert/Reminder

Drop Down

 

Alert, Reminder

2

Notification

Specifies the different modes of sending notification.

Drop Down

 

Portal Only, Email Only, Email & Portal

3

First Alert/ Reminder Date  *

Time period after  due  date  for which alert has to be send

Text Box/Drop Down

 

Days, Week, Month, Year, Quarter

4

Notify Every *

Time Period until Action Item status changes to Closed After the first reminder until due date

Text Box/Drop Down

 

Days, Week, Month, Year, Quarter

5

Include Owner(s) and Assigned By

Include Owner(s) and Assigned By to Notify User automatically

Check Box

 

 

6

Notify Users

Notify the selected users

Pick list

 

 

7

Notify Others

Notify users other than those present in the system

Text Box

 

500 Characters

 

 

 

 

 

 

Attachment

 

 

 

 

Supports Show/Hide

 

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