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- Click on the Setup Icon.
- Click on the Module Setup Icon.
- Click on the Incident Management Menu Item.
4. Select the Root Causes menu item in Incident Management Lookup Values.
5. To Delete a Root Causes from a sub-section/level, Select the Section/Level under Root Causes in the left hand pane.
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8. After clicking on the Delete Button, a Pop-up window will shows a message You are about to delete Root Cause record(s) Continue?. Clcik on the OK Button.
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