Deleting a Root Causes Sub-Section/Level

Step-by-step guide

1. Click on the Setup Icon.
2. Click on the Module Setup Icon.
3. Click on the Incident Management Menu Item.

4. Select the Root Causes menu item in Incident Management Lookup Values.

5. To Delete a Root Causes from a sub-section/level,  Select the Section/Level  under Root Causes in the left hand pane.

6. Select the Root Cause from the list.

7. Click on the Delete Button.

8. After clicking on the Delete Button,  a Pop-up window will shows a message You are about to delete Root Cause record(s) Continue?. Clcik on the OK Button.

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  Deleting a Root Causes Sub-Section/Level