New and Improved Features 

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PMP-92257 PMP-92257

PMP-92257:  Add a new field Vehicle Incident Type

Configurable: Yes

• Title: Enable Vehicle Incident Type
• Public/Private: Private
• Default: No

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• A new field 'Vehicle Incident type' will be has been added in to the Reporting screen.
• It will be is a dropdown field and the values can be configured from the Module Setup.
• This field will can be mandatory/optional based on the Custom Setting.

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• 'Vehicle Incident Type' field should be shown in has been added to the Incident Detail Report Notification template under the 'General Details' section and will be shown when the Custom Setting is turned ON.

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• 'Vehicle Incident Type' field should be shown in has been added to the Claim Form (under the 'Incident Details' section) when the Custom Setting is turned ONand will be shown based on the Custom Setting.

Module Setup

• 'Incident Types' lookup to be has been added under the 'Vehicle Accident Lookup Values'.
• This lookup will be shown only when the configuration to show the field - 'Vehicle Incident Type' (in the reporting screen) is Custom Setting key is turned 'ON'.

Impacts: Mobile, Reports, RC, Cognos, Outbound API

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PMP-92525 PMP-92525

PMP-92525:  Add a new KPI to the Vehicle Incident Metrics

Configurable: Yes

• Title: Display Vehicle Accident Rate KPI
• Public/Private: Public
• Default: No

Existing System: 

• The Vehicle Incident Metrics doesn't do not capture the 'Vehicle Accident Rate'.

Purpose: 

• Add a new KPI 'Vehicle Accident Rate' to the 'Vehicle Incident Metrics'.

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• The new KPI 'Vehicle Accident Rate' will be placed  has been added under the 'Incident rate' section.
• Vehicle Accident Rate = (Number of Vehicle Accidents*1,000,000)/Miles Driven

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PMP-93463 PMP-93463

PMP-93463: Confidential Incident

Configurable: Yes

• Title: Enable Confidential Incident Feature
• Public/Private: Private
• Default: Yes

Existing System: 

• Does not have the feature to hide any incident that requires privacy. So such type of incidents are deleted from the system (if already reported) and managed elsewhere to avoid disclosure.

Purpose: 

• Introduce a new feature so as to maintain the Confidential Incidents in the application with limited access to some the authorized users.

Enhanced System:

• An Incident can be categorized as confidential at any stage in the Incident workflow (Example: During Incident Reporting, Incident Detail Report is completed, Investigation is in progress or completed, etc.).

'Record Level Security' permission

• When the Custom Setting for this feature is turned ON, a new permission 'Record Level Security' will be shown in the Permission screen.
• Users having this permission will be able to see the 'Confidentiality Details' section in the Reporting screen.

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Incident Reporting screen 

• A new section 'Confidentiality Details' will be shown in the Reporting screen if user has the 'Record Level Security' permission.
• This section will have two fields:
  • Would you like to make this incident confidential?
  • Authorized Team

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• If the user selects 'Yes' then it will throw a confirmation alert as shown below.

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• Clicking on the 'Ok' button in the confirmation alert will close the popup and display the 'Authorized Team' field (with the logged in user name by default).

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New Notification for Confidential Incident

• An immediate notification will be sent to the authorized users when an incident is made confidential.

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Manage Incident List Screen

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