Objective: The objective of this communication is to provide essential instructions for all mobile end users regarding actions they should take before and after upgrading the app.
Prior to Upgrading the App:
Before initiating the app upgrade process, please ensure that all offline data has been sync properly.
Instructions for Upgrading the App:
When the new version of the app is released, you will receive a prompt to update. Please click on the “Update” button. This action will automatically redirect you to the app store for the update process.
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After Upgrading the App:
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General Information: After upgrading to the new app version, please note that the first login may take slightly longer than usual. This is because the new app version components are being downloaded and saved to your device. Subsequent logins will return to normal response times.
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Clear Cache in Mobile devices:
- Long Press on Ideagen EHS App, Click on the "i" icon.
- Tap on the Storage.
- Tap on Clear Cache and,
- Tap on Clear Data.
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Field Information Table
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