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Step-by-step instructions:

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  1. Click on the Modules icon.
  2. Click on the Incident Management menu item.
  3. Click on the Manage Incident Reports menu item.

 

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  2. Select the incident from the Incident List.

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  1. In 5 Investigate section, click on the "Incomplete"  hyperlink near 5 Why ? Methodology

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  1. Click on the Add Evaluation tab.

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7.  Fill in the incident details under 5 Why? Methodology screen.

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  2. Select the contribution factors from the Pick list

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  1. Please check the check box if it is a FINAL ROOT CAUSE.

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  1. Click on the Save Button.

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8. Click on the OK Button.

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Filter by label (Content by label)
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cqllabel = "methodology" and type = "page" and space = "KB"
labelsMethodology

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