New and Improved Features

New Root Cause Workflow for Findings – PMP-4274

The application has been enhanced to provide the ability to conduct root cause analysis for audit findings so as to have a comprehensive auditing and audit findings investigation process. A new RCA icon has been added to the Questionnaire list screen. 

• Users will be able to click on the RCA icon (based on permissions assigned) to conduct a 5 Why Analysis for the Audit finding
• An RCA popup screen will appear to allow users to enter information related to the root cause analysis

• In the 5 Why Analysis, users can enter any number of "Why" and denote any root cause as the "Final Root Cause"
• After the entry of the 5 Why Analysis, users can enter the root cause statements based on the observations