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17.2.1 Audit Management Release Notes

17.2.1 Audit Management Release Notes

New and Improved Features


New Root Cause Workflow for Findings – PMP-4274

The application has been enhanced to provide the ability to conduct root cause analysis for audit findings so as to have a comprehensive auditing and audit findings investigation process. A new RCA icon has been added to the Questionnaire list screen. 

  • Users will be able to click on the RCA icon (based on permissions assigned) to conduct a 5 Why Analysis for the Audit finding
  • An RCA popup screen will appear to allow users to enter information related to the root cause analysis

  • In the 5 Why Analysis, users can enter any number of "Why" and denote any root cause as the "Final Root Cause"
  • After the entry of the 5 Why Analysis, users can enter the root cause statements based on the observations


Findings Permissions for RCA

The following permissions are needed for accessing the RCA link and conducting the 5 Why Analysis for Audits: 

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Provision of synchronization between Location Start Date and Audit Start Date – PMP-25581

The application has been enhanced to provide the ability to change the location audit start date for each location from any location. 

  • If an audit program start date is updated from the Audit Set Up page then correspondingly the audit start date will also be updated. However, if the audit start date is updated in the program status tab for a particular location, then on subsequent updation of the Program Start Date, the Audit start date will not be updated.
  • New Columns of Location Program Start Date and Location Program End Date has been also introduced to differentiate between the program dates and location audit dates. These columns will be non-default and non-mandatory in the SOA Select Columns screen. 

  • Display the Program Start date only in the details page.

  • Users can change the start date in the Audit Setup


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Field level permissions for findings closure – PMP-30391

The application has been enhanced to allow administrators to restrict the ability to change the finding status and limit the ability to change any other details related to the finding. 


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Upgrade audit report with details of Finding Description – PMP-11297

The Audit Details report has been enhanced to include the finding description details. The following columns will be added to the Audit Report: 

  • Finding Title 
  • Finding Details
  • Finding Root Cause


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Track closure of findings with respect to finding significance level – PMP-11226

The application has been enhanced to provide the ability to define the significance level of audit findings. 

Previous State:

  • The system provided the ability to categorize the audit findings based on finding type but not on finding significance level
  • Finding significance level denotes the severity of the finding .As such, categorizing the finding based on significance level can help in determining the measures for the findings as well as their closure due dates
    For example : Finding with higher significance level can be set for closure on a nearer date with respect to the finding reported date as compared to a finding with lower significance level


Enhanced State:

  • Introduced the Finding Significance Level drop down in the Finding Type page in Module Setup.

  • Based on the finding significance level defined in the finding type ,once the user selects the finding type in the finding creation page, the finding significance level will be auto populated.
  • Finding significance level can also be changed in the finding creation page, even though it is an auto populated field. 
  • Users can pull the list of findings based on the finding significance levels.


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Addition of footer in Audit Report to denote confidentiality – PMP-24767

The application has been enhanced to allow the user to define whether the audit has Attorney General/Legal Applicability in the Advanced Section of the Program Details.  

If the user selects Yes for the new field, "Is this an Attorney Client Priviledged Audit?", then the same will be displayed as a footer in the Audit Report. 

Set Program Confidentiality Permissions


  • Only users with Set Program Confidentiality permissions will be able to define an audit as attorney client priviledge.
  • Administrators will be able to control who will be able to define an audit as attorney client priviledge via the audit role/permissions: 


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Conversion of question comment to multilingual screen – PMP-11225

The application has been enhanced to provide the ability to view the Question Comments and Section Comments in non-English characters. 


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Clear all selected users in Program Security tab – PMP-11623

The application has been enhanced to improve usability by introducing the Reset and Clear buttons. 

  • If the Clear All button is clicked, then all auto-selected users will be cleared from selection.
  • If the Reset button is clicked by a role, then all auto-selected users will be de-selected for the respective role.

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Updating the example in Audit Finding template Date field in the instruction sheet – PMP-6398

The Audit Finding template instruction sheet has been updated to include the date format that should be followed. The date format to be used is mm/dd/yyyy. 

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Addition of Action Item Fields in Findings Screen – PMP-11312

The Finding Details screen has been enhanced to include additional details related to action items. The following fields have been introduced to the finding details screen: 

  • Action Item Type
  • Action Item Priority 
  • Verification Required
    • Verify User - this field will only appear when Verification Required is checked


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