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Accessing On-line Help

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The help menu allows users access to the following items:

  • Report Ticket/View Status
  • System Administrator Details
  • Browser Compatibility File
  • Quick Start Guide
  • Resources
  • Build Release Version

Report Ticket/View StatusSelecting the Report Ticket/View Status will allow users to report an issue via the ticket management system or view the status of their ticket.

System Administrator Details

The System Administrator Details provides users with the contact information for their System Administrator at their Company. 

Browser Compatibility

Users can access the Browser Compatibility file which contains information on which browsers will work with the ProcessMAP System.

Quick Start Guide

The Quick Start Guide contains all of the on-line help guides, quick guides and release notes for each module.

Resources

Resources will open up a SharePoint site that contains client specific documentation that has been uploaded by the Company/ProcessMAP.

Build Release Version

Provides the current build version company your ProcessMAP System is running on.


Step by Step Instructions:

Accessing the Help Menu

  1. Click the  located in the upper right
  2. Select the desired Help menu item
  3. Version Number will be available.


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