New and Improved Features

• New Root Cause Workflow for Findings - PMP-4274
• Provision of synchronization between Location Start Date and Audit Start Date – PMP-25581
• Field level permissions for findings closure – PMP-30391
• Upgrade audit report with details of Finding Description – PMP-11297
• Track closure of findings with respect to finding significance level – PMP-11226

New Root Cause Workflow for Findings – PMP-4274

The application has been enhanced to provide the ability to conduct root cause analysis for audit findings so as to have a comprehensive auditing and audit findings investigation process. A new RCA icon has been added to the Questionnaire list screen. 

• Users will be able to click on the RCA icon (based on permissions assigned) to conduct a 5 Why Analysis for the Audit finding
• An RCA popup screen will appear to allow users to enter information related to the root cause analysis

• In the 5 Why Analysis, users can enter any number of "Why" and denote any root cause as the "Final Root Cause"
• After the entry of the 5 Why Analysis, users can enter the root cause statements based on the observations

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Provision of synchronization between Location Start Date and Audit Start Date – PMP-25581

The application has been enhanced to provide the ability to change the location audit start date for each location from any location. 

• If an audit program start date is updated from the Audit Set Up page then correspondingly the audit start date will also be updated. However, if the audit start date is updated in the program status tab for a particular location, then on subsequent updation of the Program Start Date, the Audit start date will not be updated.
• New Columns of Location Program Start Date and Location Program End Date has been also introduced to differentiate between the program dates and location audit dates. These columns will be non-default and non-mandatory in the SOA Select Columns screen. 

• Display the Program Start date only in the details page.

• Users can change the start date in the Audit Setup

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Field level permissions for findings closure – PMP-30391

The application has been enhanced to allow administrators to restrict the ability to change the finding status and limit the ability to change any other details related to the finding. 

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Upgrade audit report with details of Finding Description – PMP-11297

The Audit Details report has been enhanced to include the finding description details. The following columns will be added to the Audit Report: 

• Finding Title 
• Finding Details
• Finding Root Cause

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Track closure of findings with respect to finding significance level – PMP-11226

The application has been enhanced to provide the ability to define the significance level of audit findings. 

Previous State:

• The system provided the ability to categorize the audit findings based on finding type but not on finding significance level
• Finding significance level denotes the severity of the finding .As such, categorizing the finding based on significance level can help in determining the measures for the findings as well as their closure due dates
  For example : Finding with higher significance level can be set for closure on a nearer date with respect to the finding reported date as compared to a finding with lower significance level

Enhanced State:

• Introduced the Finding Significance Level drop down in the Finding Type page in Module Setup.

• Based on the finding significance level defined in the finding type ,once the user selects the finding type in the finding creation page, the finding significance level will be auto populated.
• Finding significance level can also be changed in the finding creation page, even though it is an auto populated field. 
• Users can pull the list of findings based on the finding significance levels.

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