Users will be able to classify the case of an incident from the Case Progression Tracking in Case Management.
Step by step Instructions:
Adding a Case Progression log:
- Click on the Modules icon.
- Click on the Incident Management menu item.
- Click on the Case Management Menu Item.
- Click on the Case Number.
- Click on the Case Progression Tracking tab.
- In Case Progression Tracking section, Click on the New button.
Complete all the fields and Click on the save button.
19.2.1 Update
- It will allow to select Incident date as Case Start Date, it will ignore while counting case days for US locations
- This is done because in other countries Incident date is required to be counted in Case Days
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