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Adding the Case Progression Log in Case Management

Adding the Case Progression Log in Case Management

Users will be able to classify the case of an incident from the Case Progression Tracking in Case Management. 

Step by step Instructions:

Adding a Case Progression log: 

  1. Click on the Modules icon.
  2. Click on the Incident Management menu item.
  3. Click on the Case Management Menu Item.



  4. Click on the Case Number.



  5. Click on the Case Progression Tracking tab.
  6. In Case Progression Tracking section, Click on the New button.

  7. Complete all the fields and Click on the save button.




    19.2.1 Update

    • It will allow to select Incident date as Case Start Date, it will ignore while counting case days for US locations
    • This is done because in other countries Incident date is required to be counted in Case Days




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