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Notifications - Setup & Functionality.

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Step-by-step Instructions:

As an admin should be able to setup notifications by personnel type.

  • For the following Events introduced Personnel type for which an admin can configure at the time of setting up the notification sets
    • Detail Report Completed
    • Incident Investigation Completed
  • Change in case Status




As an end user while setting up Notification should be able to select Supervisors as well.

  • The application has been enhanced as system gives flexibility to select supervisor and supervisors supervisor for immediate notification users pick list for following notifications
    • Claim Submitted
    • Change in claim status
    • Management Review
    • Needle Stick Injury Report
    • Amputation Incident- OSHA Notification
    • Employee condition
    • DOT Reportable




As an end user should be able to send notification when claim is submitted.

  • The application has been enhanced as system existing individual claim submission events are merged in to one single event

  • While setting up the event user can still have the flexibility to create immediate notifications sets by incident type





     


As an Admin should be able to set up notification for Change in claim status.

  • The application has been enhanced to have a new notification event change in claim status
  • Following are the options available in Change in claim status notification
    • In progress
    • Reopen
    • Rejected
    • Closed







As an end user should be able to navigate to system from Notifications.

  • Live link has been updated for Incident ID in notification.
  • User can directly navigate to application using Incident ID.
    • If user is not logged in, system will take the user to Log in screen.
    • If user is already logged in, System will take to Incident summary screen.


As an end user would like to send Notification to Supervisors about Investigation detail ownership. 

  • The enhanced system, will directly trigger a notification to supervisors about investigation ownership


Field Information Table

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