Notifications - Setup & Functionality.

Step-by-step Instructions:

An admin should be able to setup notifications by Personnel type.

• For the following Events introduced Personnel type for which an admin can configure at the time of setting up the notification sets
  • Detail Report Completed
  • Incident Investigation Completed
• Change in case Status
  
  
  
  
  

While setting up Notifications, End User should be able to select Supervisors as well.

• The application has been enhanced as system gives flexibility to select supervisor and supervisors supervisor for immediate notification users pick list for following notifications
  • Claim Submitted
  • Change in claim status
  • Management Review
  • Needle Stick Injury Report
  • Amputation Incident Notification
  • Employee condition
  • DOT Reportable
    
    
    
    
    

When a Claim is Submitted, End User should be able to send Notifications. 

• The application has been enhanced as system existing individual claim submission events are merged in to one single event

• While setting up the event user can still have the flexibility to create immediate notifications sets by incident type
  
  
  
  
  
   
  
  

End User should be able to setup Notifications when there is a change in Claim Status.

• The application has been enhanced to have a new notification event change in claim status
• Following are the options available in Change in claim status notification
  • In progress
  • Reopen
  • Rejected
  • Closed
    
    
    
    
    
    
    

When a an Incident (Near Miss / Injury/Illness) is created with a Riddor Classification, the end user should be able to send notifications.

• User can create immediate notifications sets by Incident Type (Injury/Illness and Near Miss) and Riddor Classification.

End User should be able to navigate to system from Notifications screen. 

• Live link has been updated for Incident ID in notification.
• User can directly navigate to application using Incident ID.
  • If user is not logged in, system will take the user to Log in screen.
  • If user is already logged in, System will take to Incident summary screen.

As an end user would like to send Notification to Supervisors about Investigation detail ownership. 

• The enhanced system, will directly trigger a notification to supervisors about investigation ownership
  
  

End User would be able to see only severe Near Miss Incidents in Detail Report Completed Daily Notification. 

• Based on the Severity question,  Daily Notification is also updated accordingly

Field Information Table

Related articles

• Page:
  Finding out the configured Data source Name
• Page:
  Open Existing Data Source
• Page:
  Incident Severity For all other Incident Type
• Page:
  Incident Severity for Near Miss
• Page:
  Locking Audit