Incident Management Overview

The Incident Management module allows managers or EHS specialists to manage the lifecycle of incidents. Incident reporting involves a multi-step process where incident details are captured and then an investigation is performed. Once the reason(s) an incident occurred is identified corrective / preventative actions (CAPAs) are created to address problems so that similar incidents are not as likely to occur again in the future.

Features and Benefits:

Report more than one type of Incident in the same form such as: Injury/Illness, Environmental, Property Damage or Vehicle.
Dynamic Dashboard to help track and manage company-wide and site specific key metrics.
View all reported incidents created for any location or level selected in the navigator.
Users can identify the classification of case for injury/illnesses ( i.e. - First Aid, Other Recordable, Restricted Duty, Lost Time or Fatality.)
Submit and manage incident claims
Generate the following OSHA reports: 300, 300A,301 Sharps Injury log.
Compile workers’ compensation reports, and calculate key metrics.
Allows management to review and sign-off on the investigation and action item plans for an incident.
Analyze data through Incident reports that can be generated in PDF, Word and Excel formats

Step-by-step Instructions:

Accessing the Incident Management menu item:

Click on the Module icon.
Click on the Incident Management menu item.

Incident Types Definitions

Incident Types	Definitions
Near Miss	In this case the incident did not happen but had the potential of happening.
Injury/Illness	Actual injury or illness of any personnel (employee, supervised contractor, unsupervised contractor or visitor) is a case of Injury illness.
Environmental	Any Incident which results in damages to the internal or external environment of the company can be termed as an environmental incident. (i.e., Damage consists of damage to “Air” “Water” or “Soil”.
Vehicle	Any incident that involves the accident of any vehicle (i.e., Accident on the highway or in the parking lot using a company car, truck, or van).
Property Damage	Any damage or destruction caused to public or private property either by a person who is not its owner or by natural phenomena. (i.e. wall collapsed, leaking roof or broken window).
General Liability	A company safeguard against 3^rd party claims arising from damage or injury during their company visit or employee job duties. (i.e., loss of company property resulting from theft, accident etc.)

Incident Management Module Sections

	Near Miss	Injury/Illness	Environmental	Property Damage	Vehicle	General Liability
Report Details	X	X	X	X	X	X
Investigate		X	X	X	X	X
Case Management		X
Claim		X			X	X
Reportability & Chargeability					X
Communication Log		X	X	X	X	X
Legal Notice		X	X	X	X	X
Cost		X	X	X		X
Action Items	X	X	X	X	X	X
Management Review	X	X	X	X	X	X
Attachments	X	X	X	X	X	X