Incident Management Overview

The Incident Management module allows managers or EHS specialists to manage the lifecycle of incidents. Incident reporting involves a multi-step process where incident details are captured and then an investigation is performed.  Once the reason an incident occurred is identified corrective / preventative actions (CAPAs) are created to address problems so that similar incidents are not as likely to occur again in the future.  

Step-by-step Instructions:

Accessing the Incident Management 

1. Click on the Module icon.
2. Click on the Incident Management menu item.
   
   
   

   Incident Management Menu Options

   Users can select from the following menu items for the Incident Management Module

   Report New Incident	Allows users to create new incident reports
   Manage Incident Reports	List screen showing all of the incidents created for the location or level selected in the navigator.
   Case Management	Allows users to identify the classification of case for injury/illnesses.  Injury/Illness incidents can be classified as First Aid, Other Recordable, Restricted Duty, Lost Time or Fatality.
   Manage Action Items	List screen shows all of the action items created for the location or level selected in the navigator.
   Management Review	Allows management to review and sign-off on the investigation and action item plans for an incident.
   Manage Claims	List screen shows all of the workers’ compensation records.  Workers’ Compensation is only used in the United States.
   OSHA 300 / Sharps Injury	Log of Work-Related Injuries and Illnesses and Sharps Injury
   OSHA 300A	All incidents which have been identified as a work related reportable incident for employees or supervised contract employees will automatically appear on the OSHA 300A summary report.
   OSHA 301	The OSHA 301 Review tab allows users to review and edit the information displayed on the OSHA 301 log.
   RIDDOR Forms	List screen shows all the Riddor records from where user can navigate to the respective Riddor form based on the Riddor Classification provided while reporting an incident.
   Metrics	The Metrics component gives the count of the number of incidents of all types based on different criteria.

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