Updating the Case Status in Case Management

This document will provide users with steps on updating the case status in Case Management. 

Step by step Instructions: 

1. Click on the Modules Icon.
2. Click on the Incident Management Menu Item.
3. Click on the Case Management Menu Item.

4. Select the Case Number from the Incident List screen.

5. Select the required Case Status, from the Classification Of Case screen.

6. Click on the Save Button.

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  Updating the Case Status in Case Management
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