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25.1 Incident Management Release Notes

25.1 Incident Management Release Notes

New and Improved Features

Configurable

Product Level Change

 

PMP-102949 As an end user I want autosave feature in Report New Incident screen

Configurable: Yes

  • Title: To enable the auto save feature

  • Public/Private: Public

  • Default: Yes

Existing System: 

  • Does not have Incident Auto Save feature when session timeout triggers

  • This causes loss of work for end users while creating an incident since filling the information is a time taking process

  • Many times, users need to step away from their computer or go to a different screen to get some information, meanwhile system session times out

Purpose: 

  • Save user's work by auto save the unsaved incident information when the session is idle and about to timeout

Enhanced System:

  • System triggers the auto save after 10 seconds of session time out reminder.

  • Incident is auto saved if:

    • User has create or edit incident permission

    • User has filled mandatory fields required for draft save

  • All validations on manual save are also done in case of auto save with exceptions of below:

    • Action Item Section if answered as “Yes”

      1. If Action Item Title or Action Taken is blank, it is auto populated as “Completed at time of reporting (Auto Saved)"

      2. If Primary Owner is blank, it is auto populate as logged in user

    • Case Severity Section if answered as “Yes”

      1. If any of the mandatory fields in this section is blank or if Detail Report complete business rule fails then the section is saved as No

    • If Witness or Injured Party count (Vehicle Incident) does not match with information provided:

      1. The number selected is updated as per number of information sets provided.

  • After Auto Save, a confirmation message is displayed which clearly indicates that this was a save triggered by user

  • It also indicates the Incident Status and if any information was not saved (Case Severity) or saved with a system populated information (Completed Action Item)

  • Manual Save still works as is

Impacts: No Impact

Auto Save Confirmation message

 

Closed Action Item created with default text

Witness Section Before auto save

Witness Section After auto save

Witness Section Before auto save

Witness Section After auto save

PMP-103049 As an end user I want Move Incident feature for non-US locations and App Builder Incidents

Configurable: No

  • Title: NA

  • Public/Private: NA

  • Default: NA

Existing System: 

  • Does not allow to move non-US incidents or incidents created through App Builder integration

Purpose: 

  • Extend the Move Incident feature non-US locations and for Incidents created through App Builder integration 

Enhanced System:

  • Allows incidents from non-US locations to move to different location within same country

    • The destination location selection screen shows locations from the same country as the original incident.

  • Allows incidents created from App builder integration to be moved

    • Respective App builder will not move to the new location

Impacts: No Impact

 

 

 

PMP-99676 5-Why / Investigation Improvements (UI/UX)

Configurable: No

  • Title: NA

  • Public/Private: NA

  • Default: NA

Existing System: 

  • The Contributing Factor and 5 Why user interface is not user friendly.

Purpose: 

  • Enhance the visuals of the screen and make it more intuitive for end users

Enhanced System:

  • Has improvised user interface which is visually appealing

  • Has better interface and presentation for additional evaluations

  • Has indicators and buttons to navigate through additional Why containers

  • Has auto save feature for Contributing Factors and 5 Why statements

Impacts: No Impact

Watch On Demand Video

 

 

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