Email Notifications

Users can receive email notifications in the following ways:

They are assigned to an action item and the Notify User Immediately box is checked.
They have assigned an action item to an owner who has completed the task.
All users receive periodic email summaries (henceforth: Action Item Summary Report) showing their action items that have been recently completed. This action item summary report will also include the following:
- New corrective actions that are due within the next 2 weeks.
- Any open corrective actions due within the next 2 weeks.
- Any assigned corrective actions that remain overdue.
They have been assigned to receive immediate or 24-hour summary email notification when a triggering event occurs.

Note:

The emails will be received from the email address notifications@processmap.com.

The Action Item Summary Report is a standard report that has no dependency on subscriptions and applies to all modules with corrective actions.

The following images show email notification examples:

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