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24.1 Audit Management Release Notes

24.1 Audit Management Release Notes

Owned by Ravi Ranjan
Last updated: Feb 23, 2024

New and Improved Features

Configurable

Product Level Change

PMP-95273 As an Admin I want to configure Text Response Questions

Configurable: Yes

  • Title: Enable Text Response Configuration
  • Public/Private: Public
  • Default: Product - Enabled, Customers- Disabled

Existing System: 

  • Question Setup does not have an option to configure Text Response. However there is a need to provide Text Response configuration to support qualitative questions

Purpose: 

  • Provide flexibility for Administrators to configure Text response for qualitative questions.

Enhanced System:

  • Has an option to define if a question is text response question or pre-defined response question
  • The option is added as an additional radio button field in Question Details screen called, "Is this a Text Response Question?"
    • When responded Yes, system hides all options to create pre-defined responses
    • When responded No, system will continue to behave as it behaves today
    • The field is made read only as soon as the question is added to a protocol
    • The field is added to the list screen available list of columns but not added to the default system views
    • Questions created through Import will be created as pre-defined response questions and Admin can later modify them as text response question from Question Detail screen, if needed 
    • Note: Ability to create Text Response question will be brought to Question Import Tool as part of Question Import Tool upgrade which is part of Roadmap
  • In Questionnaire screen questions defined as text response will be displayed with a text area control instead of drop down control
    • Text area will accept up to 2000 characters. However due to dynamic nature of the screen, characters left count cannot be displayed (Web Only)
    • System will throw an alert when character limit is reached (Web Only)
    • The text area will expand to multiple lines based on the content
  • Text Response questions will not have any scoring or possible value to it
  • The question will be treated as answered when there is character inserted in the text area
  • Text Response questions will be counted as answered or not answered in all existing reports and summary screen
  • All existing available feature for pre-defined response questions will be available for text response questions as well with below exceptions
    • Finding will be displayed as optional (blue icon)
    • Enforce Comments based on Response Type feature will not be applicable for Text Response questions
    • In case answered text response question is made blank and saved, it will be treated as “Not Answered” question and related finding, if any will be deleted.

Impacts: Mobile, Application Report, Report Central, Insight, Outbound API, Inbound Integrations


   

  


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PMP-95305 As an Admin I want to configure Cascading questions

Configurable: No

  • Title: NA
  • Public/Private: NA
  • Default: NA

Existing System: 

  • Does not have a feature to build any kind of dependency between questions of a section

Purpose: 

  • Provide flexibility to configure cascading questions by Protocol to increase end user efficiency in performing audits or inspections when parent questions are not applicable.

Enhanced System:

  • Has an option to define dependency between questions of a section from Protocol Question List using dependency column
  • Dependency can be defined up to any level
    1. Question A
      1. Question B
        1. Question C
          1. nth level
  • Same question cannot be mapped to multiple parent questions as a child question
  • Users have flexibility to move already dependent question under a different parent question or make it dependent on another response
  • Sequence screen will display only parent questions
    • Child questions will have the sequence in the order they are made child
  • The defined dependency remains specific to the Protocol
  • This is a product level feature, so it will be available for all customers by default
  • A Free Text Response question cannot be made parent of another question
  • An alert is displayed if invalid question is selected
  • Users can remove/reset defined dependency
  • Users can view number of dependent questions count for a response of Parent question
  • View Protocol Report and View Question report in Protocol List screen have been updated to display dependency configuration
  • When a Program is created using protocol with dependent questions, system displays only Parent questions first
  • Dependent questions are displayed when respective response is manually selected
  • In case of a question having default response, system displays dependent questions when default responses are saved
    • Dependent questions are indicated in green color highlight at the beginning of the row
  • As currently happens, any change in the dependency will not reflect to existing programs until Reload Protocol is used
  • Audit Progress calculation will happen based on total number of questions that are visible to the user
    • Any dependent question which is not applicable as respective response is not selected, will not be counted
    • For example: Question 1 has 5 child questions. Out of 5, 3 are dependent on Yes response and 2 are dependent on No response
      1. In questionnaire screen if Question 1 is responded as Yes then there are total 4 questions will be considered for all calculations
      2. Questions that are dependent on No response will be ignored
  • Note: Question count in Protocol screen and Questionnaire screen may not match if there is any dependency configured
    • It will vary based on the selected response

Impacts: Mobile, Application Report, Report Central, Insight, Outbound API

  


  

  


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PMP-96418 Backlog bugs from Audit Management module

List of fixed backlog bugs

Jira IDIssue Summary Fix Summary
PMP-50879Sections and Question details are not displayed in selected language in Protocol > Questions List Tab (multilingual issue)Now Protocol Section and Question Details are displayed in multilingual in all screen and application reports as well
PMP-54692

Audits Questionnaire Screen - When "All Section" is selected, system loads all sections and questions.

  1. It takes a lot of time and user needs to wait for all questions to load.
  2. If user has collapsed few sections in the audit and adds a finding for a question, all collapsed sections are expanded by default because the screen refreshes and all questions are loaded again
  1. Screen refresh adding a finding has been stopped.
  2. In case of "All Sections", sections will be displayed in collapsed mode and questions will load for respective section when expanded. This will help Auditor in deciding the section applicability and then expand only the section Auditor wants to work with. This will also enhance the screen load time
PMP-87401Performance (10 user load):  Manage Action items list view is taking time around 24.218 seconds to load 5k recordsDefault view has been changed from All Years to Current and Previous Year. Load Time has reduced to 10 seconds now.
PMP-91853In Protocol Category Auto Search field 'Add category' option is not showing even though user entered characters not matching with the existing records. System is expecting text to be 100% unique to show the Add Category option unlike Question CategoryNow "Add Category" option will be displayed same as how it displays in Question Category field while creating a Question
PMP-93193In Action Items List screen of Audit Module, the grid column results shows entire 2000 characters for Action item description, Action Taken, Comments columns. Need to restrict to 50 characters and require tool tip.Now all the columns having 2000 character, would be displayed up to 50 characters in Action Item List screen. On mouse hover, full text will be displayed as a tool tip
PMP-95213Program Summary > Findings Report, does not displays latest Action Item Name information. It always displays information of Action Item created from Finding Detail screen at the time of creating findingNow the report will always display first Action Item for the Finding with always latest information 
PMP-85007Performance: Protocol based Corporate Audit Program with 50 locations takes around 28 seconds to display questionnaire screen when clicked on Perform Audit buttonThis is rare scenario that anyone would click on "Perform Audit" button for a Corporate Audit. However, team has done fine tuning once again to keep the load time below 10 seconds.


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